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Careers in Business Operations
Below is a selection of the careers available within insurance and investment, that might be of interest to you and suit your skills.
Customer Support Specialist (Insurance Call Centre)
Assists customers with policy enquiries, claims processing, and general support over the phone or via online chat.
Skills
A person with strong problem-solving skills, structured thinking, and attention to detail can help in providing clear and accurate information to customers. Some individuals may prefer online chat roles where communication can be more structured.
Investment
Customer Support Specialist (Call Centre)
Assists clients with account inquiries, investment options, and transaction support over the phone or via online chat.
Skills
This role would suit a logical thinker, good at problem-solving, and with attention to detail to help ensure accurate information is provided. Online chat roles may be a good fit for those who prefer structured communication.
Insurance Administrator
Manages policy documents, processes claims, and ensures customer records are up to date.
Skills
This role would suit someone with organisational skills, attention to detail, and a preference for structured, methodical work, making this a great fit for those who excel in administrative tasks and data management.
Human Resources (HR) Officer
Manages recruitment, employee relations, and workplace policies to support organisational growth and wellbeing..
Skills
Strong communication, problem-solving, and organisation skills are key and a knowledge of employment law. This role would suit an individual with a deep understanding of policies and fairness may excel in ensuring consistency and equity in HR processes.
Project Manager
Oversees projects from planning to completion, ensuring timelines, budgets, and objectives are met.
Skills
Strong organisational skills, attention to detail, and adaptability are crucial. This role would suit an individual who can pivot quickly when challenges arise.
Marketing Specialist
Develops and implements marketing strategies to promote a company’s brand, services, or products.
Skills
Creativity, strategic thinking, and communication skills are vital. This role would suit an innovative storyteller, who can think outside-the-box to create innovative campaign ideas.
Finance Officer
Manages budgets, financial reporting, and compliance to maintain a company’s financial health.
Skills
Numerical accuracy and problem-solving are key. This role would suit an individual with a strong eye for detail, who may excel in spotting discrepancies and ensuring financial precision.
Head of Risk & Compliance
Ensures regulatory compliance and manages risk exposure across the organisation.
Skills
Attention to detail and risk assessment skills are vital. This role would suit a leader with holistic thinking to identify potential risks from multiple perspectives, improving resilience.
IT Support Specialist
Provides technical assistance, maintains systems, and ensures cybersecurity for an organisation.
Skills
Logical thinking, troubleshooting skills, and patience are important. This role would suit someone with the ability to approach problems from unconventional angles, leading to unique and effective tech solutions.